Development of an educational technology as a strategy to improve transfusion safety

Abstract

Objective: To develop, together with the interdisciplinary team of a health care institution, the essential characteristics of an educational technology (ET) aimed at enhancing transfusion safety. Method: Convergent care research was used to develop the intervention. After approval by a human research ethics committee, focus groups were established in which participants were invited to actively engage, through the Maguerez Arch, in the development of an ET. Results: The Maguerez Arch supported participants in critically reflecting on their concrete reality, enabling the identification of incomplete documentation, inadequate communication, and staff turnover as the main challenges to be addressed. Subsequently, stages of theoretical analysis were conducted, and the proposed applications to practice included the development of infographics and the use of digital technologies to support continuing education initiatives. Conclusion: The use of the Maguerez Arch in the development and proposal of interventions efficiently guided participants from their concrete reality to a process of critical reflection, generating outcomes directly related to professional practice. The contributions obtained promoted a more careful approach, particularly regarding documentation practices, contributing to the strengthening of transfusion safety and patient safety.