Abstract
Objective: To describe the process of implementing a Navigation Program for cancer patients. Method: Descriptive study, type of experience report carried out in an Oncology Center in Southern Brazil. Results: The process of implementing navigation took place in four stages: the first began with implementation of navigation for private patients with head and neck cancer; the second involved piloting the navigation program for breast cancer patients to understand the main barriers faced by patients; the third stage, was to draw up and approve the Institutional Navigation Program Policy. In the last stage, the Breast Care Navigation Program was implemented for patients with neoadjuvant indications. A 70% reduction was achieved in the median time between indication and first oncology consultation, 28.6% in the time between symptom and diagnosis, and 26.0% in the time between diagnosis and start of treatment. Conclusion: The implementation of a Navigation Program for cancer patients requires dedication and institutional commitment, which will lead to better cancer care, with nurses playing a leading role in the management and implementation of this process.
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