Keywords
Patient care team
Integrality in health
Social networking
Nursing Service, Hospital
How to Cite
Abstract
Objective: to analyze, from the perspective of Social Network Analysis, the configuration of interactions among healthcare workers in the context of hospital nursing care. Method: cross-sectional, descriptive, and exploratory study conducted at a philanthropic hospital in Ceará, Brazil. Data collection occurred in July 2022 using a sociodemographic questionnaire and an egocentric relational matrix applied to 25 nurses working across three care sectors. Interactions were classified as favorable or unfavorable to the organizational climate based on participants' evaluations and graphically represented using UCINET® and NetDraw® software. Results: two distinct relational patterns were identified. Favorable interactions were concentrated among core care professionals, particularly between nurses and physicians, associated with functional proximity and communication in care. Unfavorable interactions mainly involved support sectors, such as pharmacy, nutrition, and transport, highlighting difficulties at interprofessional interfaces. Furthermore, lower participation of managers was observed in favorable interactions. Conclusion: the identified interaction patterns indicate that the evaluation of the organizational climate among nurses is related to daily interaction experiences in care practice and is influenced by proximity, frequency, and the quality of relationships established in the work environment.
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