Palabras clave
Prevenção de Doenças
Níveis de Saúde
Determinantes Sociais de Saúde. Investigación sobre Servicios de Salud
Prevención de Enfermedades
Niveles de Salud
Determinantes Sociales de la Salud. Health Services Research
Disease Prevention
Levels of Health
Social Determinants of Health.
PlumX Metrics
Resumen
Antecedentes. La saturación de los Servicios de Emergencia (SE) representa una gran preocupación en Italia. Los usuarios frecuentes (UF) contribuyen a dicha saturación, desperdiciando recursos sanitarios. Objetivo. Describir las características de los UF y evaluar la confiabilidad de los sistemas de información de los SE. Diseño. Estudio retrospectivo unicéntrico observacional. Métodos. Análisis cuali-cuantitativo de las historias clínicas de los ingresos de los UF a los SE en un período de 15 meses en un Hospital Universitario de Italia. Conclusiones. Adoptar un enfoque centrado en el paciente y orientado a las condiciones crónicas podría dar lugar a información más detallada y a una mejor gestión de los UF.
Citas
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