Abstract
Objective: this study aims to assess the repercussions of the COVID-19 pandemic on work organization and burnout among nursing professionals in a hospital in the southern region of Brazil. Method: a sequential explanatory mixed-methods design was employed across five adult inpatient units from August to November 2020. In the quantitative phase, a sample of 78 participants completed the Maslach Burnout Inventory, and the data were subjected to descriptive and analytical statistical analysis. In the qualitative phase, online semi-structured interviews were conducted with nine purposively selected professionals, and the data underwent thematic categorical content analysis. Results: ninety-nine percent of the professionals attended to suspected or confirmed COVID-19 patients; 64% took leave due to suspicion, and 35% due to confirmed COVID-19 cases; 11.5% exhibited symptoms of Burnout Syndrome. The themes emerging from the analysis included fear, commitment to work, protocol failures, and institutional communication breakdowns. Conclusion: despite the relatively low frequency of Burnout Syndrome among nursing personnel, it was observed that the COVID-19 pandemic significantly impacted the work organization of these professionals.
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