Abstract
Objective: To describe the welcoming practices and strategies implemented in the Psychosocial Care Network to individuals experiencing the process of mental illness. Method: A descriptive, exploratory and qualitative study conducted from December 2017 to February 2018, with 10 healthcare professionals from the Psychosocial Care Network of a city in the State of Pernambuco. The data were collected by means of semi-structured interviews, non-participating observation and field diary records, and analyzed according to discursive textual analysis. Results: The predominant welcoming practices were qualified listening, bonding and dialogue. Consonance with the National Policy of Humanization and with the model of psychosocial attention was identified. Conclusion: Permanent education enables that practices related to the biomedical model are not reproduced. Qualified listening and dialogue are essential to know the patient’s history and to establish a connection with him/her.References
Anjos MA, Carvalho PAL, Sena ELS, Ribeiro RMC. Acolhimento da pessoa em sofrimento mental na atenção básica para além do encaminhamento. Cad Bras Saúde Ment [Internet]. 2015 [cited 2017 set 05];7(16):27-40. Available from: http://stat.necat.incubadora.ufsc.br/index.php/cbsm/article/view/1936/4325
Souza SL, Melo LG. The hosting of crack users at a Psycho-Social Care Center: the meanings attributed by workers. Rev Eletrônica Saúde Mental Álcool Drog [Internet]. 2015 [cited 2017 set 05];11(4). Available from: http://pepsic.bvsalud.org/pdf/smad/v11n4/pt_02.pdf doi: 10.11606/issn.1806-6976.v11i4p181-189
Santos ST, Lima FAC. Interfaces da política nacional de humanização de assistência à saúde de pessoas com transtorno mental. Rev Iberoam Educ Investi Enferm [Internet]. 2017 [cited 2019 set 05];7(3):65-77. Available from: https://www.enfermeria21.com/revistas/aladefe/articulo/261
Ministério da Saúde (BR). Política Nacional de Humanização – HumanizaSUS [Internet]. Brasília (DF): Ministério da Saúde; 2015 [cited 2018 jun 30]. Available from: http://portalms.saude.gov.br/artigos/693-acoes-e-%20programas/40038-humanizasus
Drescher A, Both JE, Hildebrandt LM, Leite MT, Piovesan MS. Concepções e intervenções em saúde mental na ótica de profissionais da estratégia saúde da família. Rev Enferm UFPE Online [Internet]. 2016 [cited 2017 set 05];10(4):3548-3559. Available from: https://periodicos.ufpe.br/revistas/revistaenfermagem/article/view/11129/12619 doi: https://doi.org/10.5205/1981-8963-v10i4a11129p3548-3559-2016
Moraes R, Galiazzi MC. Análise Textual Discursiva. 2 ed. rev. Ijuí: Editora UniJuí; 2016.
Filho JAS, Bezerra AM. Acolhimento em Saúde Mental na Atenção Primária à Saúde: Revisão Integrativa. Id on Line Rev Mult Psic [Internet]. 2018 [cited 2019 jun 15];12(40):613-27. Available from: https://idonline.emnuvens.com.br/id/article/view/1138/1731
Lisbôa GLP, Brêda MZ. Albuquerque MCS. Noises of the work process and welcoming the family in psychosocial care on alcohol and other drugs. SMAD, Rev Eletrônica Saúde Mental Álcool Drog (Online) [Internet]. 2016 [cited 2018 jun 15];12(2):75-83. Available from: http://www.redalyc.org/pdf/803/80346851003.pdf doi: https://doi.org/10.11606/issn.1806-6976.v12i2p75-83
Silva PMC, Costa NF, Barros DRRE, Silva JJA, Silva JRL, Brito TS. Saúde mental na atenção básica: possibilidades e fragilidades do acolhimento. Rev Cuid [Internet]. 2019 Apr [cited 2020 Mai 15];10(1):e617. Available from: http://www.scielo.org.co/scielo.php?script=sci_arttext&pid=S2216-09732019000100211&lng=en doi: http://dx.doi.org/10.15649/cuidarte.v10i1.617
Vasconcelos RO, Rigo DFH, Marques LGS, Nicola AL, Tonini NS, Oliveira JLC. Dimensioning of hospital nursing personnel: study with brazilian official parameters of 2004 and 2017. Esc Anna Nery Rev Enferm [Internet]. 2017 [cited 2018 ago 18];21(4):1-8. Available from: https://www.redalyc.org/articulo.oa?id=127752022037 doi: https://doi.org/10.1590/2177-9465-EAN-2017-0098
Rheinheimer IL, Koch S. O papel da família no cuidado com a pessoa portadora de transtorno mental. Rev Psicol Foco [Internet]. 2016 [cited 2018 ago 18];(11):49-61. Available from: http://revistas.fw.uri.br/index.php/psicologiaemfoco/article/view/2457/2171
Salles DB, Silva ML. Mental health professional perception of the embracement towards psychoactive substance user in CAPSad. Cad Bras Ter Ocup [Internet]. 2017 [cited 2018 jun 15];25(2). Available from: http://www.cadernosdeterapiaocupacional.ufscar.br/index.php/cadernos/article/viewFile/1516/850 doi: https://doi.org/10.4322/0104-4931.ctoAO0803
alles MP, Santos VSJ, Reinaldo MAS. Analysis of scientific literature on therapeutic communication in health, mental health and alcohol and other drugs. Rev Med (São Paulo) [Internet]. 2017 [cited 2018 ago 30];96(4):232-40. Available from: http://dx.doi.org/10.11606/issn.1679-9836
Small N, Brooks H, Grundy A, Pedley R, Gibbons C, Lovell K, Bee P. Understanding experiences of and preferences for service user and carer involvement in physical health care discussions within mental health care planning. BMC Psychiatry [Internet]. 2017 [cited 2018 ago 30];17(1):138-149 2017. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5390472/pdf/12888_2017_Article_1287.pdf
Cofffey M, Hannigan B, Meudell A, Hunt J, Fitzsimmons D. Study protocol: a mixed methods study to assess mental health recovery, shared decision-making and quality of life (Plan4Recovery). BMC Health Serv Res [Internet]. 2016 [cited 2018 ago 30];16(1):392-398. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4988045/pdf/12913_2016_Article_1640.pdf
Barbosa VFB, Cavalcanti A, Alcântara MCA, Pedroza RM, Ferreira SHV. The role of primary attention in health on the constitution of the network care in mental health. Res.: fundam. Care Online [Internet]. 2017 [cited 2018 jun 15];9(3):659-668. Available from:http://www.seer.unirio.br/index.php/cuidadofundamental/article/view/5523/pdf doi: http://dx.doi.org/10.9789/2175-5361.rpcfo.v9.5523
Kaite CP, Karanicola MN, Vouzavali FJD, Koutroubas A, Merkouris A, Papathanassoglou EDE. The experience of Greek-Cypriot individuals living with mental illness: preliminary results of a phenomenological study. BMC Psychiatry [Internet]. 2016 [cited 2018 ago 30];16(1):343-359. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5053043/pdf/12888_2016_Article_1051.pdf
Brandão TM, Brêda MZ, Nascimento YCM, Albuquerque MCS, Albuquerque RS. The practices of the nurse in psychosocial care: vulnerabilities and present potentialities. Rev Enferm. UFPE on line [Internet]. 2016 [cited 2018 jun 15];10(6):4766-4777. Available from: https://periodicos.ufpe.br/revistas/revistaenfermagem/article/view/11255/12874 doi: https://doi.org/10.5205/1981-8963-v10i6a11255p4766-4777-2016
Lima DP, Leite MTS, Caldeira AP. Redes de Atenção à Saúde: a percepção dos médicos trabalhando em serviços de urgência. Saúde Debate [Internet]. 2015 [cited 2018 jun 15];39(104):65-75. Available from: http://www.scielo.br/pdf/sdeb/v39n104/0103-1104-sdeb-39-104-00065.pdf doi: https://doi.org/10.1590/0103-110420151040348
Costa MAR, Versa GLGS, Bellucci JÁ, Inoue KC, Sales CA. Admittance of Risk-Classified Cases: Assessment of Hospital Emergency Services. Esc Anna Nery Rev Enferm [Internet]. 2015 [cited 2018 jun 15];19(3):491-497. Available from: http://www.redalyc.org/pdf/1277/127741627014.pdf doi: https://doi.org/10.5935/1414-8145.20150065
This work is licensed under a Creative Commons Attribution 4.0 International License.
Copyright (c) 2020 Array