Satisfaction levels of the nursing staff in a university hospital’s outpacients’ centre: a descriptive-exploratory study

Abstract

This is a dissertation research project of the Social Care Master’s Program at the Fluminense Federal University (UFF). It is based on a humanizing perspective of social care that aims to improve the workers’ job satisfaction. Aims: to identify the motivational resources used by the nursing staff to perform their tasks; to discuss the conceptions of satisfaction held by the nursing staff; to propose the development of a technology in care for the nursing staff so as to promote wellbeing within the workplace. Method: this is a descriptive- exploratory study using a qualitative approach. Expected results: It is anticipated that relevant data will be collected and will enable the development of technologies to both humanize and improve staff management so as to contribute to the humanization of healthcare, satisfaction in the workplace, and also professional satisfaction.