Desenvolvimento e validação de conteúdo do resultado de enfermagem “satisfação da cliente: processo de parto"
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Palavras-chave

Nursing Results 
Midwifrey
Client satisfaction
Nursing Process  Resultados de enfermería
Enfermería obstétrica
Satisfacción del cliente
Proceso de enfermería Resultados de Enfermagem
Enfermagem Obstétrica
Satisfação do cliente
Processo de Enfermagem

PlumX Metrics

Resumo

Objetivo: Desenvolver e validar o conteúdo do Resultado de Enfermagem (RE) "Satisfação da Cliente: Processo de Parto”. Método: Estudo metodológico de validação de conteúdo do RE por nove especialistas, utilizando-se o Índice de Validade de Conteúdo (IVC) em 33 puérperas.  Resultados: O RE “Satisfação da cliente: Processo de Parto” foi definido como “extensão da percepção positiva das mulheres quanto aos cuidados prestados pela equipe de saúde durante o processo do parto”. Sua versão final é composta por 25 indicadores. O IVC foi maior ou igual a 0,8 para todos os critérios avaliados para a maioria dos indicadores após a segunda avaliação das especialistas. Sugere-se que esse RE seja aplicado a mais mulheres, com diferentes níveis de formação e culturas. Conclusão: Considera-se que o uso da NOC, embora recente na nossa prática assistencial, representa uma possibilidade para avaliar cuidados relacionados ao processo de parto.

https://doi.org/10.17665/1676-4285.20216455
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