Safety culture in hemodialysis services: a scoping review protocol
Marília Alves Hoffmann1, Tatiana Aparecida Rodrigues3, Cissa Azevedo2, Fabrícia
Moreira Amorim Amaral3, Samanta Luíza da Silva Oliveira1, Helen Cristiny
Teodoro Couto Ribeiro3, Luciana Regina Ferreira da Mata1
1 Federal University of Minas Gerais, MG, Brazil
2 Federal University of Viçosa, MG, Brazil
3 Federal University of São João del Rei, MG, Brazil
ABSTRACT
Objective: to map the available evidence on the assessment of the patient safety culture
from the perspective of the multidisciplinary team in hemodialysis services. Method: a
scoping literature review developed according to the methodology proposed by the Joanna
Briggs Institute manual, in the following information sources: LILACS, BDENF, IBECS and
ColecionaSUS (via the Virtual Health Library), MEDLINE via PubMed, COCHRANE, CINAHL,
SCOPUS, Web of Science, EMBASE, CAPES theses and dissertations database and
institutional repositories. Studies that answer the research question and are available in
full will be considered eligible. There will be no language restrictions. Selection of the
studies will take place independently by two reviewers and the differences will be discussed
with a third reviewer. Data synthesis and extraction will be performed through a
spreadsheet built in the Microsoft Office Excel Online program. The final synthesized results
will be compiled and presented through tables or charts, flowchart and narrative
discussion. Review registration number: https://osf.io/7ug86.
Descriptors: Renal Dialysis; Dialysis; Hospital Hemodialysis Units; Patient safety;
Organizational Culture; Safety Management.
INTRODUCTION
Chronic Kidney Disease (CKD) can be characterized as the gradual loss of the nephron
function, which results in impaired renal filtration capacity and homeostasis1). In cases
where CKD evolves to the terminal stage, there is a need to initiate dialysis treatment or
to perform a kidney transplant. It is estimated that more than 2.5 million people currently
receive renal replacement therapy(2). Despite the existence of therapeutic resources,
mortality due to CKD is still a concern. Between 1990 and 2017, there was a 41.5%
increase in the overall mortality rate caused by CKD in different age groups(3).
Among these therapies, hemodialysis stands out as the most prevalent modality, being
used by approximately 89% of the world population undergoing these treatments, a reality
that affects more and more people(4). This consists in filtering the blood by means of a
machine, in cases where the patient's renal function is severely compromised(5). As it is a
treatment offered in high-complexity organizations and serves patients considered to be
severe, it is indispensable to identify the possible risks to patient safety(4).
In addition, the health of patients undergoing hemodialysis is generally fragile. The
physiological changes caused by renal failure make patients undergoing dialysis therapy
more susceptible to clinical complications resulting from adverse health events(6).
Therefore, the importance of safe hemodialysis services is noted, in which the occurrence
of avoidable adverse events is reduced and quality of care may be assured to the patients.
For this, measures should be adopted to promote patient safety, such as those proposed
in the 2021-2030 global action plan for patient safety(7).
The safety culture can be defined as a set of group and individual values, attitudes and
competences that determine a pattern of behavior and commitment to institutional safety.
Thus, achieving a safety culture also involves the safety climate, which encompasses the
professionals' perception of the environment and the relationships developed in the work
process(8). Although safety culture and safety climate have different definitions, these
terms are most often found in the literature as synonyms, as they have similar and
intersecting outcomes.
In this scenario, the safety culture and climate stand out by allowing the assessment of
the quality of health services and the definition of targeted interventions by identifying the
weaknesses of each sector. Thus, efforts to develop and consolidate a state of strong
patient safety culture in the health services result in the possibility of offering effective
care, with less risk of health-related infection and other preventable complications.
A preliminary survey of studies on the patient safety culture from the perspective of
professionals working in hemodialysis services was carried out in the following databases:
LILACS, BDENF, IBECS and ColecionaSUS (via the Virtual Health Library), COCHRANE,
CINAHL, EMBASE, SCOPUS, Web of Science, and MEDLINE via PubMed. Completion of this
research took place on February 9th, 2021 and the results evidenced that there was no
scoping or systematic review in progress or completed on the topic of interest.
Therefore, the need to conduct a scoping review is justified, with the objective of mapping
the available evidence on the assessment of the patient safety culture from the perspective
of the multidisciplinary team in hemodialysis services. It is hoped that the results obtained
may favor the development of future research studies that assess the effect of
interventions or programs to strengthen these structural components of the health
services, if needed.
Review question
To formulate the guiding question of this study, the PCC strategy will be used, in which the
letter “P” represents the population; “C” the concept; and “C” the context. Thus, the
guiding question of this study will be: “What studies are available in the national and
international literature that assess the patient safety culture from the perspective of the
multidisciplinary team in hemodialysis services?”.
Inclusion criteria
Participants
The scope of this review will include studies with professionals from the multidisciplinary
team who work in the care of patients with renal failure undergoing dialysis treatment.
Assistance workers of all technical levels and undergraduate courses will be considered, as
well as service managers.
Concept
This review will consider studies that assess the patient safety culture, as well as those
that show the perceptions about the values, environment and relationships developed in
the work process. The concept of safety culture adopted in this review is the following: a
set of values, attitudes, group and individual skills that determine a pattern of behavior
and commitment to institutional safety(8). To measure the safety culture, validated and
non-validated instruments aimed at assessing this construct will be considered.
Context
The context of this review will consist of hemodialysis services without distinction as to
their administrative nature (public or private services), size (large, medium and small) and
type of service (hospital or outpatient). The eligible studies will not be limited to any
geographic location.
Types of evidence sources
Studies available in full will be considered, which answer the research question and without
restriction as to the methodological design. There will be no language restrictions. Articles
published in journals and non-conventional publications, such as course completion papers,
theses and dissertations, will be considered, since the methodological evaluation of the
studies included is not a requirement for the development of scoping reviews. In addition
to that, one of the objectives of this type of review is to map the evidence available in a
given area(9).
METHOD
This is a literature scoping review, to be developed according to the methodology proposed
by the Joanna Briggs Institute Manual(9). The findings of this review will be reported
through the PRISMA extension for scoping reviews(10). The research protocol was registered
on the Open Science Framework platform (https://osf.io/7ug86).
Search strategy
The search strategy aims at finding literature available in the 10 databases. To expand the
findings, the strategy was defined by the reviewers with the help of a librarian (Figure 1).
Information sources
Search Strategy
LILACS, BDENF, IBECS and ColecionaSUS
("Renal Dialysis" OR "Diálisis Renal" OR "Diálise
Renal" OR "Diálise Extracorpórea" OR
"Hemodiálise" OR "Dialysis" OR "Diálisis" OR
"Diálise" OR "Hemodialysis Units Hospital" OR
"Unidades de Hemodiálisis en Hospital " OR
"Unidades Hospitalares de Hemodiálise" OR
"Unidades Hospitalares de Diálise Renal") AND
("Patient Safety" OR "Seguridad del Paciente" OR
"Segurança do Paciente" OR "Organizational
Culture" OR "Cultura Organizacional" OR "Cultura
Organizacional" OR "Cultura Corporativa" OR
"Safety Management" OR "Administración de la
Seguridad" OR "Gestão da Segurança") AND (
db:("LILACS" OR "IBECS" OR "BDENF" OR
"colecionaSUS") AND la:("en" OR "es" OR "pt"))
COCHRANE, CINAHL, SCOPUS,
Web of Science
("Renal Dialysis" OR "Dialysis" OR "Hemodialysis
Units Hospital") AND ("Patient Safety" OR
"Organizational Culture" OR "Safety Management")
EMBASE
hemodialysis or dialysis and 'patient safety’
MEDLINE via PubMed
("Renal Dialysis" OR "Dialysis" OR "Hemodialysis
Units Hospital") AND ("Patient Safety" OR
"Organizational Culture" OR "Safety Management")
Figure 1 - Search strategy. Belo Horizonte, MG, Brazil, 2021
Source: Prepared by the authors, 2021.
In the first place, the databases of the Virtual Health Library and MEDLINE were searched
and the following descriptors were defined: renal dialysis, dialysis, hospital hemodialysis
units, patient safety, organizational culture and safety management. This preliminary
search allowed surveying the main terms and keywords used to map the complete search
strategy.
From this definition, the second stage was initiated, in which the search strategies were
structured for the information sources used in the review: LILACS, BDENF, IBECS and
ColecionaSUS (via the Virtual Health Library), MEDLINE via PubMed, COCHRANE, CINAHL,
SCOPUS, Web of Science and EMBASE.
The reference list of all the studies selected for critical review will be analyzed as a strategy
for including additional studies.
The gray literature will be considered based on the search in the CAPES theses and
dissertations database, in addition to institutional repositories (Institutional Repository of
the Federal University of Ceará, Common Repository of the Lisbon Nursing School,
Institutional Repository of the Federal University of Alagoas, Institutional Repository of the
Federal University of Minas Gerais, Repository of Intellectual Production of the University
of São Paulo and Institutional Repository of the University of Brasília). Additional searches
from the reference lists of the review sample articles will be conducted. Regarding the
search in gray literature, there will also be no time frame.
Selection of studies
All the literature identified will be transferred to the EndNote Web manager (Clarivate
Analytics, PA, USA) and duplicates will be removed. The references will then be uploaded
to the Rayyan software(11). Any other resulting duplicates will be excluded. Then, the
reference screening phase is initiated, in which two independent reviewers will read the
titles and abstracts, comparing them as to the inclusion and exclusion criteria. Any and all
disagreements in the screening will be resolved by a third reviewer.
The next stage is reading in full all the studies selected and assess the inclusion criteria
already established. Studies that do not meet the inclusion criteria will be disregarded with
due justification. The results of this process will be presented through the PRISMA-ScR
flowchart(10).
Data extraction
The data will be extracted from the studies included in the review through a chart
developed in a Microsoft Office Excel Online spreadsheet by the reviewers, as shown in
Figure 2.
Study identification
Author
Title
Year
Country
Type of
study
Objective
Assessment
instrument
Participants
Sample size/Adherence rate
Study locus/Professionals
Main results
Safety culture level
Strengths of the safety culture
Weaknesses of the safety culture
Conclusions
Figure 2 Data extraction instrument. Belo Horizonte, MG, Brazil, 2021
Source: Prepared by the authors, 2021.
Two reviewers will independently map and tabulate the data. Disagreements will be
resolved through discussion with a third reviewer in order to eliminate misunderstandings.
Presentation of the results
The data extracted will be presented in tables or charts, flowchart and narrative discussion,
considering the objective of this scoping review. Through a comparative chart, a synthesis
of the studies will be presented from the description of information such as the measuring
instrument used, safety culture level, and main strengths and weaknesses of the patient
safety culture. A narrative summary will accompany the tabulated and mapped results in
order to describe how the results relate to the objective and research question of the
review.
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AUTHORSHIP CONTRIBUTIONS
Project design: Hoffmann MAH, Rodrigues TA, Mata LRF
Data acquisition: Hoffmann MAH, Rodrigues TA, Mata LRF
Data analysis and interpretation: Hoffmann MAH, Rodrigues TA, Mata LRF
Writing and/or critical review of the intellectual content: Hoffmann MAH, Rodrigues TA,
Azevedo C, Amaral FMA, Oliveira SLS, Ribeiro HCTC, Mata LRF
Final approval of the version to be published: Hoffmann MAH, Rodrigues TA, Mata LRF
Responsibility for the text in ensuring the accuracy and completeness of any part of the
paper: Hoffmann MAH, Rodrigues TA, Mata LRF
Submission: 03/30/2021
Approved: 09/13/2021